New Airports Include Las Vegas, Atlanta and Minneapolis-St. Paul
No Need to Print Out and Present Paper Boarding Pass at Security or Gate;
Simply Show Barcode on Mobile Phone or PDA
FORT WORTH, Texas, June 4 /PRNewswire-FirstCall/ -- American Airlines
customers departing from Las Vegas McCarran International (LAS), Jackson
Atlanta International (ATL) and Minneapolis-St. Paul International (MSP) can
now choose to receive boarding passes electronically on their mobile phones or
PDAs - saving the time it takes to print out and present a paper boarding pass
at the airport. As of today passengers departing on domestic flights from
these three new airports can choose to use mobile boarding passes, including
flights that connect through any of the participating airports.
Mobile boarding passes, which use a two-dimensional (2-D) barcode, were
introduced at the end of 2008 for passengers departing on domestic flights
from Chicago's O'Hare International (ORD), Los Angeles International (LAX) and
John Wayne Orange County (SNA) airports. The mobile boarding pass program is
being rolled out in partnership with the United States Transportation Security
Administration (TSA) and will continue to be extended to additional U.S.
airports in the coming months.
"Cell phones and PDAs are ubiquitous among our customers. Mobile boarding
passes leverage our customers' own devices to make travel as easy and
convenient as possible," said Andrew Watson, American's Vice President -
Customer Technology. "Customers who choose this option can bypass printing a
boarding pass at their home, office or even at the airport to board the plane.
At the airport they can go straight to Security and then to the aircraft. This
is a great alternative for our customers on the go."
To use the mobile boarding pass option - either with the traditional
desktop version of AA.com or the mobile version - customers must have an
active e-mail address where their boarding pass may be sent and an
Internet-enabled mobile device where the 2-D barcode can be received. At this
time customers may list only one person in their reservation and must be
traveling on American or American Eagle to a domestic destination from
Chicago, Los Angeles, Orange County, Atlanta, Minneapolis-St. Paul or Las
Vegas on a nonstop or same-plane direct flight or connecting flight through a
participating mobile-boarding airport. Domestic destinations include those
within the United States, as well as the U.S. Virgin Islands and Puerto Rico.
The mobile boarding pass process is simple. When customers check in for
their flight using American's Web site, AA.com - either the desktop or mobile
versions - they have the option to receive their boarding passes on their cell
phones or PDAs. If this option is selected, they will receive an e-mail with
an Internet link to the boarding pass. The mobile boarding pass contains a 2-D
barcode that can be scanned at TSA security checkpoints and at American
Airlines gates. At the airport, customers simply scan their cell phone or PDA
screen when going through Security (proper identification must be presented)
and when boarding, just as they would a traditional paper boarding pass.
Customers wishing to check bags can also use the new option by scanning
the boarding pass on their cell phone or PDA screen at American Airlines
self-service machines, ticket counters, or curbside check-in facilities.
Customers who check in online and wish to print a paper boarding pass are
still able to do so. At the end of the online check-in process on AA.com,
customers can now choose how they would like to receive their boarding pass by
selecting either "Print" (customers can print the pass at that time, or use a
self-service check-in machine to print at the airport), "E-mail for Print"
(boarding pass is emailed and customers can print at their convenience), or
"E-mail for use on Cell Phone or Other Device" (customers receive an
electronic boarding pass via e-mail on their cell phone or mobile device,
which would then be presented at the airport).
For more information on mobile boarding passes on American Airlines,
including instructions on how to use the new system, visit
www.aa.com/mobileboarding.
American Airlines is a founding member of the global oneworld(R) Alliance.
About American Airlines
American Airlines, American Eagle and AmericanConnection(R) serve 250
cities in 40 countries with, on average, more than 3,400 daily flights. The
combined network fleet numbers more than 900 aircraft. American's
award-winning Web site, AA.com(R), provides users with easy access to check
and book fares, plus personalized news, information and travel offers.
American Airlines is a founding member of the oneworld(R) Alliance, which
brings together some of the best and biggest names in the airline business,
enabling them to offer their customers more services and benefits than any
airline can provide on its own. Together, its members serve nearly 700
destinations in more than 130 countries and territories. American Airlines,
Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation.
AmericanAirlines, American Eagle, AmericanConnection, AA.com, We know why you
fly and AAdvantage are registered trademarks of American Airlines, Inc. (NYSE:
AMR)
AmericanAirlines(R) We know why you fly(R)
Current AMR Corp. releases can be accessed on the Internet.
The address is http://www.aa.com/content/amrcorp/pressReleases/main.jhtml
SOURCE American Airlines
CONTACT:
Stacey Frantz
Corporate Communications of American Airlines
Fort Worth, Texas
+1-817-967-1577
mediarelations@aa.com
